How Twittering Critics Brought Down Motrin Mom Campaign
November 20th, 2008
Thanks to everyone Twittering!!!!!!
Bloggers Ignite Brush Fire Over Weekend, Forcing J&J to Pull Ads, Issue Apology
By Michael Learmonth and Rupal Parekh
Published: November 17, 2008
NEW YORK (AdAge.com) — Johnson & Johnson did manage to offend some mothers with an online and print campaign for Motrin that implied moms carry their babies as fashion accessories. But was it a genuine groundswell that felled the effort — or an alliance of the few, empowered by microblogging service Twitter?The campaign was an attempt to connect with moms through the common experience (and pain) of carrying a child.
Two days after a new ad push for Motrin triggered an online backlash, J&J’s McNeil Consumer Healthcare unit is pulling the campaign, from the New York office of independent shop Taxi, and begging a vocal mommy-blogging nation for forgiveness.
The campaign, which was featured on Motrin’s website, as well as in several magazines, was an attempt to connect with moms through the common experience (and pain) of carrying a child. But the implication felt by some of the campaign’s more vocal critics was that moms wear their babies as fashion accessories, or because it “totally makes me look like an official mom.”